WE’RE HERE TO ANSWER YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you deliver to the Germany?

Yes, we deliver to the Germany and to over 65 countries worldwide.

Deliveries to the Germany are completely free with no minimum spend required!

We ship globally and apply delivery charges based on the destination.

We also offer discounts and exclusive delivery promotions throughout the year, so keep an eye out for our special offers.

How long will my order take to arrive?

We are currently experiencing a high volume of orders. All orders will be dispatched within 24 to 48 hours, and delivery will take approximately 5 to 7 working days depending on your location. We ship worldwide, with the exception of certain islands.

Full delivery details will be provided during checkout and in your confirmation email.

Do you deliver to my country?

We exclude from checkout any countries where we are unable to deliver. This means that if you are able to complete your purchase and payment, we can deliver to your country.

What is your returns policy?

You can return a product for any reason within 30 days — no questions asked.

We do not charge any return or handling fees.

All you need to do is present the return label.

Any other questions?

You can contact us through our contact page — we’ll be delighted to assist you.

Need more help? Our support team is here to assist you.

  • FREE DELIVERY

    We offer free delivery across the Germany with no minimum spend.

  • CUSTOMER SERVICE

    Our Customer Service team is available Monday to Friday, from 9:00 am to 6:00 pm.

  • SECURE PAYMENTS

    We offer secure payments by credit card, PayPal, Apple Pay, Shop Pay and Amazon Pay.